How to Deposit at 99Kopitiam

This guide shows you how to fund your 99Kopitiam account quickly and safely using FPX, DuitNow, Touch ‘n Go (TNG), GrabPay, ShopeePay, and USDT. You’ll also find common limits, fees, and troubleshooting steps (including DuitNow error 2417).

Quick Links

Before You Deposit

Supported Deposit Methods

Note: Available methods and limits may vary by time and account status. Always follow the options shown in the 99Kopitiam cashier.

How to Deposit via FPX / DuitNow (Bank Transfer)

  1. Log in to 99kopitiam.cc and open Cashier > Deposit.
  2. Select FPX or DuitNow and enter your desired amount (e.g., RM 100).
  3. Choose your bank, then you’ll be redirected to the bank’s secure page/app.
  4. Authenticate with your bank (OTP/biometrics) and confirm the transfer.
  5. Wait for the success screen and you’ll be routed back to 99Kopitiam. Your balance should update instantly (or within a few minutes).

Tip: If the transfer is successful at the bank but the balance hasn’t updated after a few minutes, keep the bank receipt and contact support with the reference ID.

How to Deposit via E-Wallets (TNG / GrabPay / ShopeePay)

  1. Open Cashier > Deposit and select your e-wallet (TNG, GrabPay, or ShopeePay).
  2. Enter the amount and tap Proceed. A QR code or deep link will appear.
  3. Use your e-wallet app to scan the QR or accept the deep link request.
  4. Check the merchant name and amount, then confirm with your PIN/biometrics.
  5. Return to 99Kopitiam to see the updated balance. Most deposits are instant.

Note: Some wallets enforce per-transaction and daily caps. If you hit a limit, try a smaller amount or another method.

How to Deposit via USDT

  1. Go to Cashier > Deposit and select USDT.
  2. Choose the network shown (e.g., TRC20 or ERC20). Send only via the displayed network—sending via the wrong chain may result in loss.
  3. Enter the amount; the system will show the equivalent USDT and a unique wallet address.
  4. Copy the address and send from your crypto wallet/exchange. Include the correct memo/tag if shown.
  5. Wait for blockchain confirmations (typically a few minutes). The funds will be credited once confirmed.

Important: Network fees and exchange rates are set by your wallet/exchange. Always double-check the address and network before sending.

Limits, Processing Time & Fees

Method Typical Min / Max* Processing Fees
FPX / DuitNow RM10 – bank daily cap Instant to a few minutes Usually none
TNG / GrabPay / ShopeePay RM10 – wallet daily cap Instant Usually none
USDT Shown in cashier Minutes (after confirmations) Network fee applies

*Exact limits can vary by account status, wallet/bank policy and risk checks. Refer to the cashier for live limits.

Troubleshooting & Error Codes

Common Issues

DuitNow Error Code 2417

Message: “Sorry, we are unable to process your transaction. Please contact our call center … (2417)”

What it often means: a temporary block by bank risk controls, exceeded limit, or system maintenance. It may also occur if the recipient account is flagged or unavailable.

What to do:

  1. Try a smaller test amount (e.g., RM50–RM100).
  2. Confirm your bank/e-wallet daily limit and that the recipient details are correct.
  3. Attempt later or use FPX, another e-wallet, or USDT.
  4. Keep the error screen/receipt and contact your bank’s hotline if it persists.

Security & Responsible Play

Frequently Asked Questions

What’s the minimum deposit at 99Kopitiam?

Minimums vary by method and are shown in the cashier (commonly from RM10). USDT minimums depend on network fees.

Are there deposit fees?

99Kopitiam doesn’t usually charge fees for bank/e-wallet deposits. Your bank or wallet may apply their own charges.

How long does a deposit take?

Bank/e-wallet deposits are typically instant to a few minutes. USDT depends on blockchain confirmations.

Can I deposit with USDT?

Yes. Choose the exact network shown in the cashier (e.g., TRC20 or ERC20) and send only to the provided address.

My deposit is pending—what should I do?

Wait 3–5 minutes and refresh. If still pending, contact support with your receipt and reference ID.

Do deposits qualify for bonuses?

Many do. Check the promotion page/terms for eligibility, wagering, game exclusions, and time limits before claiming.